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How to Energize & Strengthen Customer Interactions: Amplify the Agent Experience

Amazon Connect Agent Extension Dialing

How can AI and data support contact center agents? VoiceFoundry CEO, Christian Wagner, discusses how companies that invest in data harvesting can better understand and elevate their contact center agent experiences.

Visit voicefoundry.com/CX-strategy-guide to download our latest strategy guide, How to Energize & Strengthen Customer Interactions in 2022, and gain more actionable insights and tips.